Index of letters...

Spanish email: reply to a complaint to electricity board.

 

Muy Sra. nuestra:

Contestamos su escrito en el que nos manifiesta su disconformidad con la desestimación de su demanda de indemnización por daños por el siniestro ocurrido en su vivienda el pasado día 10 de febrero de 2.0...

Comprobadas de nuevo las circunstancias concurrentes en la interrupción de suministro origen de su reclamación, no hemos determinado nuevas causas que pudieran cambiar nuestro criteria respecto a su expediente de indemnización; por lo que nos vemos precisados a reiterarnos en nuestro escrito de fecha 21 de febrero de 2.0...

Cordialmente,

Juan Pérez Santiago

(Jefe Oficina Jaén )

 

Both these versions, written and translated by native speakers, are intended to read in correct Spanish and English with appropriate registers.

Dear Mrs Gonzalez

We are replying to your letter, in which you expressed your disagreement with our decision to reject your claim for compensation for damages that occurred at your home on 10 February 20...

After a second examination of the circumstances connected with the interruption in the electricity supply that was the reason for your claim, we have not been able to determine new causes that could alter our findings regarding your case; therefore, we are obliged to reiterate the decision set out in our letter of 21 February 20...

Yours sincerely

Juan Pérez Santiago

(Chief Jaén Office)

 

 

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